Processing time
Orders are processed within 2-3 business days after payment confirmation.
Fulfillment
GLOWIS products are fulfilled through Amazon FBA, ensuring fast and reliable delivery with full tracking.
Tracking
Once your order ships, you will receive a tracking number by email.
Lost or damaged shipments
Contact support@myglowis.com within 7 days of expected delivery and we will resolve it promptly.
Need help?
Frequently Asked Questions
Order
Yes, you can pause, skip or cancel your subscription at any time directly from your account. No fees, no commitments.
The 8% discount is automatically applied to every recurring order. You'll always see the discounted price at checkout.
Your order renews automatically based on the delivery frequency you selected monthly by default. You'll receive an email reminder before each renewal.
Yes, you can swap products, change quantities or update your delivery frequency anytime from your account dashboard.
We'll notify you by email and either hold your order until restocked or offer you an alternative your choice.